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Elizabeth (Betsy) Knudsen serves as Vice President of Experience for MedVet. She is a transformational leader responsible for providing strategic input and guiding the team on how to effectively design and implement evidence-based best practices, and to leverage technology to enhance the delivery of the MedVet Experience. Prior to joining MedVet in September 2018, Betsy was with Health Scholars, Inc. where she served as Vice President, Client Services. Prior to this, she spent six years with Press Ganey Associates, Inc. where she was instrumental in the scaling of the Advisory client support model to address the needs of multi-state health systems. As Vice President of Advisory Services, she drove the evolution of client support to reflect integration of Patient Experience, Workforce Engagement, and Clinical services lines. Her earlier experience includes leadership roles at New York-Presbyterian Hospital and Long Island Jewish Medical Center.