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Crystal Grill's work experience includes roles at multiple companies in the pet care and retail industry. Crystal started their career as a Kennel Tech at Animal Care Center at Mill Run in 2000 and later became a Kennel Manager & Vet Assistant at VCA Westerville East Animal Hospital in 2005. In 2008, they became the Kennel & Dog Daycare Manager at Village Gate Animal Hospital & Pet Resort. From 2012 to 2017, Crystal worked as a Pet Care & CSR Shift Lead at PetSuites of America, LLC. Crystal then transitioned to PetPeople, where they held various positions including Keyholder, Assistant Manager, and finally Invoice Specialist. Most recently, Crystal worked at MedVet as an Accounts Payable Specialist starting in 2022.

Crystal Grill completed their education in a chronological order. Crystal first attended Hilliard Darby High School from 1997 to 2001, where they obtained a High School Diploma in General Studies. Subsequently, from 2001 to 2005, they enrolled at The Ohio State University, earning a Bachelor of Science degree in Animal Sciences.