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Monica Biernacki has a diverse work experience, starting with a summer internship at Enterprise Holdings in 2009. Monica then became a Management Trainee and later an Assistant Branch Manager at the same company in 2010. In 2011, they joined Enterprise Rent-A-Car as a Branch Rental Manager. Monica joined MedSpeed in 2012 as an Implementation Supervisor and later became an Implementation Manager in 2014. From 2017 to 2019, they worked at MedSpeed as the Director of Implementation. Currently, Monica holds the position of Director of Customer Success at MedSpeed, starting in November 2019.

Monica Biernacki attended Northern Illinois University from 2005 to 2009, where they obtained a Bachelor of Science (B.S.) degree in Marketing.