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Carol McDonald's work experience begins in 1984 as a Senior Paralegal at the Marion County Prosecutor's Office. Carol worked there until 1996. In 2007, they worked briefly as a Medical Assistant at Dr. Marni Widdifield's office. From 2009 to 2016, they were a Program Director/Instructor at Medtech. In 2017, they became a Certified Medical Assistant - Clinical Services at St. Vincent Health. Since 2018, they have been a Program Director/Instructor at MedQuest College.

Carol McDonald attended Indiana Business College/Harrison from 2005 to 2007 and obtained an Associate's of Applied Science degree in Allied Health and Medical Assisting Services. Carol then enrolled at the University of Indianapolis from 2007 to 2009, but it is unknown whether they obtained a degree or field of study during that time. Additionally, Carol holds the certification of CMA (AAMA) from the American Association of Medical Assistants, although the date of obtaining this certification is unknown.