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Susan Tauscher started their career as a Center Director at Early Childhood Alliance in 1996, where they supervised staff and handled bookkeeping and office duties. Susan then worked as a Customer Service Supervisor at Triple Crown Services from 1998 to 2015. In 2016, they briefly worked as a Customer Service Representative at Artistic Carton Company. Starting from 2016, they joined MedPro Group, initially as an Associate Underwriter Team Trainer, where they provided support to agents, managed customer inquiries, processed adjustments, and resolved billing issues. Currently, they hold the position of Associate Underwriting Manager at MedPro Group, where they guide and supports the Associate Underwriting team in handling underwriting issues and personnel management.

From 1987 to 1991, Susan Tauscher attended Albion College, where they pursued a Bachelor's degree in Psychology / Human Services.