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Benjamin Lefebvre has a diverse work experience in various roles and companies. In 2012, they worked as an Assistant Marketing at O&R Medical. In 2013, they were an Assistant Project Manager at Aromates Relations Publiques. From 2014 to 2016, they served as a Global Key Account Manager and later as a Customer Success Specialist at Shopping Flux, where they provided customer support and analyzed issues to improve the company's software. In 2019, they became the Responsible CSM at 7Speaking, and later that year, they joined Sendcloud as a Sales Business Development, where they identified and addressed logistical concerns of e-commerce clients. From 2020 to 2022, they worked as a Team Lead Sales Business Development at parcelLab, focusing on optimizing post-purchase customer experience. Currently, they are a Sales Operations Manager at Medoucine.com.

Benjamin Lefebvre pursued their education from 2008 to 2013 at ESGCI, where they obtained a Master 2 (M2) degree in Communication, général. Additionally, in July 2021, they obtained a certification as an Outreach Prospecting Specialist from Outreach.