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Lael Cham Wen Feng has had a varied career in product design, user experience design, pro-bono web and communications consulting, freelance photography, and UX internships. In 2020, Lael began working as a Product Designer at Mednefits. Prior to that, Lael was a Product Designer at Chope from 2019. In 2017, Lael became a User Experience Designer at Titansoft Pte Ltd, where they conducted user-research and design-research, as well as sketching sessions. From 2015 to 2016, Lael worked as a Pro-Bono Web (User Experience) and Communications Consulting and a Freelance Photographer. In 2014, Lael was a Sith Apprentice (User Experience & Interaction Design) at Minitheory. From 2011 to 2012, Lael was the Captura Project Head at NTUC nEbO Youth Club (Photography), where they planned, coordinated, and executed events for the organisation and different communities within nEbO. Finally, in 2011, Lael was a Junior Consultant (Intern) - UX at Ogilvy & Mather; OgilvyOne Singapore.

Lael Cham Wen Feng's education history includes a Bachelor of Digital Media from Murdoch University (2015-2017) with a double major in Web Communications and Public Relations. Prior to that, Lael obtained a Diploma in Design for Interactivity from Republic Polytechnic (2009-2012) with a focus on Interaction Design and User Experience. Lael also holds a GCE O' Level from Junyuan Secondary School (2005-2008) in Literature. Finally, Lael completed their Primary School Leaving Examination from Junyuan Primary School (1999-2004). In addition, Lael has obtained several certifications, including UX Management: Strategy and Tactics from the Interaction Design Foundation (2021), Certificate of Membership from The Interaction Design Foundation (2018), UX in the JUNGLE from Trend Education Foundation (2018), Art of Persuasive Design from Maish Nichani, Managing Director, Pebble Road (2014), Communication in Multiple Dimensions - Art of Communicating & Presenting from the Ong Teng Cheong (OTC) Labour Leadership Institute, Distinction in POWERS EXECUTIVE from the LLI Knowledge Hub Pte Ltd, Inspiring & Influencing Skills for Effective Leadership from the Ong Teng Cheong (OTC) Labour Leadership Institute, Leadership in nEbO from NTUC Learning Hub, and Understanding Group Dynamics for Effective Teambuilding from the Ong Teng Cheong (OTC) Labour Leadership Institute.