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Alana Craig is an experienced professional in the healthcare and medical administration field, currently serving as the Onboarding and Training Lead at MediRecords since May 2021, where responsibilities also include roles as a MediRecords Trainer and Customer Support Coordinator. Prior to this position, Alana worked at Ramsay Health Care as a Hospital Ward Clerk and held the role of Administration Support Officer at Mater, focusing on Specialist Suites and Pre-Admissions. Alana's career began as a Medical Receptionist at Redbank Plaza Medical, demonstrating a strong foundation in customer service and support within the medical industry.