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Anne Tabalia is an experienced customer service and medical records professional, currently serving as a Customer Experience Specialist at Fertility Point since February 2024. Prior experience includes roles as a Medical Office Receptionist and Records Officer at Mediheal Group of Hospitals, where responsibilities encompassed patient reception and call direction, and various customer service positions at Aga Khan University Hospital and Bliss Medical Centre. Earlier roles included Health Records Officer at Moi Teaching and Referral Hospital and Medical Records Technician at Kimilili Sub County Hospital. Anne Tabalia holds a certificate in Health Information/Medical Records Technology from The Eldoret National Polytechnic and has a foundation in healthcare records management from their time at Mt. Kenya University.