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Elaine Walker is an experienced professional currently serving as an Account Receivable Specialist and Customer Service Representative at Medifast, Inc. since July 2019. In these roles, Elaine is responsible for initiating returns, processing refunds, and managing customer service inquiries through Salesforce. Additionally, Elaine works as a Data Analyst for Kforce@Medifast, where responsibilities include updating vendor banking information and reviewing order approvals. Formerly, Elaine held positions as a Provider Data Analyst at Cigna Health Spring and a Senior Customer Service Advisor at CareFirst BlueCross BlueShield, where duties involved claims analysis and customer support. Prior experience includes administrative support at Johns Hopkins Hospital and customer service representation at Cigna-HealthSpring. Elaine holds a bachelor's degree in health care administration from Sojourner-Douglass College, obtained between 2004 and 2011.