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Monica Spruch is an experienced professional in care management systems and business analysis, currently serving as the Manager, Care Management Systems at Medical Mutual since December 2013. In this role, Monica research and recommends new technology and process improvements to enhance operations. Prior experience includes leadership as a Business Solutions Analyst IV at American Greetings Interactive and a Senior Business Analyst at Nationwide Insurance. Additional roles involved systems analysis and project coordination at JP Morgan Chase and ClientLogic. Monica holds an M.B.A. in Information Technology and a Bachelor of Science in Information Technology from the University of Phoenix.