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Candice J Hankins, C-TAGME, is a highly experienced professional currently serving as a Supervisor at Medical Mutual since August 2022, focusing on credentialing and provider outreach. Concurrently, Candice chairs the coordinator committee for the Association of Pulmonary and Critical Care Medicine Program Directors since August 2021. As Chief Executive Officer of CJWHankins LLC since September 2020, Candice is involved with the Black Business Network and Ruthie’s List. Previous roles include Customer Experience Manager at The Michaels Companies, Inc. from September 2021 to August 2022, and a long tenure at Cleveland Clinic from May 2000 to August 2022, which included positions such as Program Manager, Fellowship Coordinator, and Patient Access Specialist. Educational background includes graduation from Shaw High School in 1998.