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Clarice Gerald-Hall currently serves as a Territory Manager at Medicaid Done Right since April 2023, where responsibilities include assisting residents in Skilled Nursing Facilities and their families with Medicaid applications and approvals. Additionally, Clarice has been a Customer Service Assistant at WakeMed since May 2013, focusing on patient support related to MyChart activations and billing information. Prior roles at WakeMed include Patient Account Representative, Medical Assistant, and Certified Nursing Assistant. Clarice began their career as a Teaching Assistant in the Wake County Public School System from January 2006 to October 2008. Academic qualifications include a Bachelor of Business Administration in Health Care Administration from Strayer University and an Associate of Science in Health Services from ECPI University.