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Karalyn Pedersen-Hamel has over 20 years of experience in the telecommunications industry, with a current position as Operations Manager at Mediacom Communications since May 2007, where responsibilities include overseeing operational processes. Previously, Karalyn served as a Senior Analyst in Customer Service and Financial Operations at Mediacom. Prior to that, from June 2000 to May 2007, Karalyn worked at Verizon Wireless as a Coordinator in Systems and Operations, contributing to system management and operational efficiency.