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Steven Michael Mok is an experienced professional with a robust background in operations management and training within the skill development sector. Currently serving as Assistant General Manager at Medhavi Foundation since August 2019, Steven oversees the Skill India Portal, ensuring accreditation processes, monitoring center activities, and liaising with Sector Skill Councils. Previous roles include Training Manager at NEETell, where Steven provided training for new hires and conducted call audits, and Center and Operations Manager at Miles Education, focusing on candidate engagement and corporate partnerships. Steven has also held a position at NSHM Udaan Skills Pvt. Ltd. as Senior Executive, enhancing corporate relations and placement services. Additionally, experience as a Business Executive at Holiday Iq rounds out a diverse skill set in education and operations management.