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Haya Al Khateeb is an experienced healthcare operations professional with a Bachelor's degree in Computer Engineering from Yarmouk University. Currently serving as Cluster Head (Assistant Manager Operations) at Medcare Hospitals & Medical Centres since June 2022, Haya has previously held positions such as Clinic Manager of Operations at Aster DM Healthcare and Billing Supervisor at Burjeel Specialty Hospital - Sharjah. Haya's career also includes roles as Public Relations Supervisor at AlDhafra Cooperative Society and Customer Service Supervisor at Tasheel, demonstrating a strong background in operations management, customer service, and labor transactions related to the Ministry of Human Resources. Prior experience includes positions at Mediclinic Middle East and Classsolution for Technology, where technical support was provided.