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Shelly Kretzler-Hoff has over 35 years of experience in healthcare management. Shelly served in various positions, including Vice President Finance of MedAware Solutions, Director of Surgical and Cardiology Services at Barnes-Jewish St. Peters Hospital/Progress West Hospital, Manager Nursing Operations and Patient Care Manager at BJC Healthcare, and Business Manager at BJC Healthcare Central Processing and Pain Management Clinic. Shelly's expertise includes managing budgets, staffing, and operational functions while focusing on patient, family, and physician satisfaction. Shelly began their healthcare career in 1986 at Christian Hospital Northeast, holding several positions in surgical services.

Shelly Kretzler-Hoff received a Bachelor's degree in Business Administration and Management from Webster University. Shelly later earned a Master of Business Administration (MBA) in Healthcare Management in 2008 and a Master of Health/Health Care Administration/Management (MHA) in 2012, both from Webster University as well. In October 2018, they obtained a certification in Executive Presence for Women from LinkedIn.