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Dennis Dofferhoff is an accomplished professional with over 20 years of experience in software solutions and customer engagement. Currently serving as the Sr. Manager of Global Demo Engineering at Medallia, Dennis specializes in Experience Orchestration and Customer Journey Analytics. Previous roles include Director of Solutions Consulting at Thunderhead, where Dennis led initiatives in customer engagement, and several consulting positions at companies like Alterian and SDL International, focusing on marketing technology and customer experience optimization across EMEA and NASA regions. Dennis's academic foundation includes a Bachelor of Science in Management and Control of Information Services from The Hague University of Applied Sciences.