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Clement Lai is a Principal Engineer at Medallia since July 2021, known for developing a successful test automation framework that supports environment-agnostic automated testing. Previously, as a Development Expert at SAP, Clement led automation architecture initiatives and designed integration test suites for API and GUI testing. At Panasonic Avionics Corporation, Clement served as a Principal Software Architect, providing technical leadership and collaborating on DevOps best practices. Clement's extensive career at Oracle involved roles from Automation Architect to Director of Internationalization Development, focusing on cloud-based testing platforms and automating translation workflows. Early experience includes a software engineering role at IBM. Clement holds an M.S. in Computer Science and a B.S. in Electrical and Electronics Engineering from California State University, Chico.