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Nicole D. has extensive work experience at Meadville Medical Center. Nicole currently serves as the Director of Patient Access Services, starting in April 2023. Prior to this role, they held the position of Ambulatory IT Team Lead from June 2018 to July 2023. In this role, they led a team of analysts and supported various healthcare software systems. From August 2017 to June 2018, Nicole served as an IS Analyst and Team Lead for administrative and reporting applications. Nicole was also involved in the implementation of the ambulatory electronic health record system. Additionally, Nicole worked as a Systems Administrative Analyst from September 2015 to August 2017, contributing to the management and maintenance of systems. Before joining Meadville Medical Center, they worked as a Training and QA Coordinator from 2012 to 2015, responsible for training staff on Meditech registration and scheduling systems. Prior to this, they were an Admissions Clerk from July 2010 to January 2012.

Nicole D. attended Allegheny College from 2005 to 2007, where they studied Psychology. In December 2020, they obtained a certification as a Smartsheet Product Certified User from Smartsheet.