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Sumita Kumari is an experienced operations professional with a robust background in management and technical support. Currently serving as the Director of Operations at mea since August 2022, Sumita previously held the position of Operations Manager at MOURI Tech from May 2021 to June 2022, where responsibilities included improving operational management systems and ensuring cost-effective operations. Prior experience includes roles at Digital Barfi, providing business process services and driving team performance towards sales and customer satisfaction goals, and multiple technical support positions at companies such as Convergys and Symphony Teleca. Sumita's career began in technical support roles, demonstrating a strong foundation in customer service and technical expertise.