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Luz Sabogal, Ing., M. Sc. A., ITIL 4 is a seasoned technology executive with extensive experience in IT operations and management across diverse industries. Currently serving as Vice President of Technology Operations at mdf commerce, Luz previously held senior roles including Global Vice-President, Information Technology & CIO at Sid Lee, where leadership spanned IT service operations for North America and Europe. Other notable positions include Senior Director at Alithya, IT Data Center Operations Manager at IPEX, and IT Operations Director at Resolute Forest Products. Luz's educational background includes a Master’s degree in Information Technology from École de technologie supérieure and a Bachelor’s degree in Computer Science from the Autonomous University of Colombia.