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Patricia Clendenen, CPCU, has a robust background in commercial insurance management, currently serving as the Commercial Lines Manager at Cross Insurance since January 2021. Prior to this role, Patricia held the position of Vice President and Manager of Business Insurance at RogersGray from November 2018 to January 2021 and worked as a Client Service Supervisor at Arthur J. Gallagher & Co. between October 2016 and April 2018. Patricia's career began at Arbella Insurance Group, where a tenure from January 2013 to October 2016 culminated in the role of Team Lead for Commercial Lines Operations. With a strong emphasis on enhancing operational efficiencies and team performance, Patricia has extensive expertise in customer service and claims handling. Patricia holds a Bachelor's Degree in English and Art History from Colby College.