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Jessica Edwards has over 17 years of work experience. In 2021, they became an Advisory Board Member for the University of Colorado Boulder and a Board Member for the Share the Spirit Foundation. From 2019 to 2021, they were the Director of Customer Experience at MCN Healthcare. From 2016 to 2019, they worked as a Senior Support Manager at Bypass Mobile. From 2015 to 2016, they were the Manager of Technical Support at ESO Solutions. From 2014 to 2015, they were the IT Support Manager at e-MDs. From 2012 to 2014, they were the Information Technology Manager at Travaasa Destinations. From 2007 to 2012, they held multiple roles at Marriott International, including Area Systems Technician, Multi-Property Systems Manager, and Technical Analyst. Finally, from 2004 to 2007, they were an Information Systems Operator/Analyst in the US Army.

Jessica Edwards attended William Fremd High School and then went on to complete a Certification (300 hours) in I.T. Administrator at I.T. Network Academy in 2005. Jessica then completed a Certification (40 hours) in Information Assurance Security Officer (IASO) from the US Army in 2004-2005. Finally, they attended DeVry University-Texas from 2010-2014, studying Network and Communications Management.