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Mohamed Masales possesses a diverse background in digital support and technical roles, currently serving as a Global Digital Support Engineer at MCM WORLDWIDE since March 2021. Prior experience includes positions as a Client Support Engineer at Roostify, a Customer Success and Onboarding Specialist at Bitly, and a Technical Support Engineer at Peloton Interactive. Additionally, Mohamed has worked as a Customer Care Advisor on the eCommerce Team at Squarespace, as a Web Designer at Society Original Products, and as a Marketing Assistant at Karmaloop.com. Educational qualifications include a Product Management Certificate from BrainStation and a scholarship for the Google Developer Challenge while pursuing the Front-End Developer Path at Udacity.