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Divine Nfor currently serves as the Director of Operations and Customer Service at MCM WORLDWIDE since August 2018, focusing on fashion and operational excellence. Previously, Divine held the role of Senior Operations and Customer Service Manager at Valentino from May 2014 to June 2018, where responsibilities included overseeing store functions and enhancing customer service. Prior experience includes serving as Operations and Loss Prevention personnel at Hermès from June 2010 to May 2013, where Divine improved customer service quality and brand visibility while managing a large team. Earlier career highlights include the position of Technical Program Manager at the Himalayan Institute from July 2007 to August 2009, handling various human resources and construction project management duties. Divine holds a Bachelor of Applied Science in Civil Engineering Technology from the University of Paris I: Panthéon-Sorbonne.