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Pat McLaughlin has extensive experience in various roles focusing on customer success, implementation, and service delivery in the technology and healthcare sectors. Currently serving as the Manager for LTL | ECS Service Delivery at McLeod Software since May 2019, Pat has held positions such as Lead Implementation Consultant at Plexus Technology Group, Customer Success Advocate at ISCS, and Client Advocate, Sr. Implementation Specialist at Influence Health. Previous roles include Customer Advocate, Implementation Project Manager at ibml and Sales Account Executive at Cerner Corporation, among others. With a solid background in sales and client relations, Pat's career is marked by a commitment to enhancing customer experiences and operational efficiency. Education was obtained at Jefferson State Community College.