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Erika Morales Higa is a seasoned professional with extensive experience in business analysis and strategic planning. Currently serving as a Senior Business Analyst at McGill University since March 2022, Erika previously contributed to CN in various roles, including Transition Services Specialist and Technical Writer Specialist. Erika's career began at Grupo Modelo S.A. de C.V. as a Strategic Planning Analyst and includes significant positions at Pepsi Bottling Ventures and Reitmans. Erika holds a Master of Science in Marketing from Concordia University and a Bachelor of Engineering in Industrial Engineering from Tecnológico de Monterrey.