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Rene B. is a seasoned IT professional with extensive experience in end-user support and systems engineering, currently serving as a Senior Desktop Engineer at McDermott Will & Emery since July 2007. Responsibilities include supporting desktop and laptop users, smartphones, VOIP phones, video conferencing units, and printers for over 125 users, as well as managing software deployment through SCCM 2012. Previously, Rene B. worked as the sole IT Support Specialist at Material in Motion, where contributions included developing an IT standardization policy that improved efficiency and reduced costs. Additionally, at Northern Leasing Systems, Rene B. provided desktop support during the company's rapid expansion, ensuring seamless integration of new users into the existing IT infrastructure. Rene B. holds a Bachelor's of Science degree in Computer Engineering from Santa Clara University, earned between 1999 and 2003.