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Jeremy Oshields is a skilled Field Services Engineer at Mike Collins & Associates since June 2022, with a robust background in IT support and network administration. Previous experience includes serving as Smarthands at Ascension from October 2015 to November 2022, and as a Server Support Engineer at Zycron, where responsibilities involved troubleshooting printer and server issues for 250 users while managing Windows-based servers. Earlier roles include End User Support Specialist at Jackson Furniture and IT Helpdesk at TEKsystems, both focused on resolving technical issues across multiple locations. Jeremy also held the position of Information Systems Network Administrator at Rainsville Technology Inc. from April 2006 to 2014, managing email systems. Educational qualifications include an Associate's degree in Computer Systems Networking and Telecommunications and an Associate of Applied Science in Computer Network Management from Tidewater Tech.