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Liz Watson currently serves as the Senior Director at Mayo Clinic, focusing on Self Pay and Patient Experience, Patient Account Services, Cash Management, and Credit Balance Resolution. Prior to this role, Liz directed the Revenue Cycle for Self Pay and Patient Experience at WakeMed from August 2009 to January 2023, holding positions including Director Revenue Cycle, Manager of Patient Financial Services, and Financial Specialist. Liz holds a Master's degree in Management with a focus on Strategic Management from Harvard University and a Bachelor's degree in Business Administration from Meredith College.