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Kriti Arora has a wealth of experience in marketing and customer service, with roles at companies such as Max Life Insurance Company Limited, Airtel Payments Bank, and airtel. Kriti has held various titles such as Vice President Marketing, Chief Manager, and Senior Manager, showcasing their expertise in driving digital marketing initiatives, managing customer engagement, and leading strategic alliances. Kriti also has a background in customer service, where Kriti set new benchmarks and handled entire operations for a zone. Additionally, Kriti has pursued executive education in Brand strategy from Northwestern University - Kellogg School of Management.