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Gretchen Whitworth is a seasoned professional currently serving as a Senior Manager at Maximus since February 2019, where responsibilities include managing premium billing operations, financial reporting, and customer service activities. Prior experience includes managerial roles at UPS and Goodman Whitworth LLP, and a significant tenure at Maximus where positions ranged from Contract Administration Manager to Quality Assurance Analyst. Earlier in their career, Gretchen was involved in customer service and research at CAB Health and Recovery Services, Inc. Educational qualifications include a Juris Doctor from Suffolk University Law School, a Master of Business Administration from the University of Massachusetts Lowell, and a Bachelor of Arts in Psychology from the same institution.