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Ashley Andrews Jr. is an experienced professional in customer service and leadership roles, currently serving as a Customer Service Team Lead at Maximus since July 2022. Demonstrated success includes driving a high-performing team that consistently meets or exceeds annual target goals while ensuring adherence to verification processes and HIPAA regulations. Previous experience includes serving as the Assistant To The President at Transition Suites Inc., where Ashley organized board meetings and collaborated on organizational initiatives, as well as a Team Lead Supervisor at Adecco, managing customer service professionals for a class action settlement. Earlier in the career, Ashley was a Customer Service Specialist at The Coca-Cola Company, enhancing consumer relationships and managing databases. Ashley holds a Bachelor of Business Administration from Morehouse College and is pursuing a Certification in Data Analytics from BrainStation.