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Octavio Rodríguez is a seasoned IT professional with extensive experience in desktop engineering, technical support, and training across multiple organizations. Currently serving as a Senior Desktop Engineer at Maureen Data Systems since January 2021, Octavio conducts technical presentations and workshops focused on Microsoft products in the LATAM region. Additionally, as a LinkedIn Learning Instructor, Octavio creates educational content and, as Principal Owner at Deployment MX, provides consultancy on Microsoft technologies. Previous roles include system support engineering, technical support specialization, and infrastructure management, alongside a strong background in training as a Microsoft Endpoint Manager Trainer at Formadores IT. Octavio holds a Bachelor's Degree in Information Technology from Universidad Autónoma de Aguascalientes, achieved in 2008.