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Michael Jackson has extensive experience in customer retention and sales across various organizations. Currently serving as a Customer Relationship Specialist at Matthews Paoli Ford since December 2018, Michael focuses on customer retention and expanding market share through enhanced communication strategies. Previously, from 2008 to the present, Michael held the position of Sales Retention Specialist at Team Toyota of Langhorne and served as a Certified Sales & Leasing Consultant/New Hire Orientation Trainer at Team Toyota-Scion. Michael's career also includes roles as a Sales & Leasing Consultant at Sport Chrysler Jeep, Senior Training Consultant at Kirk Perucca Associates, Director of Affirmative Action at American Friends Service Committee, Unit Coordinator at Devereux, and Director of Residential Services at Bancroft Schools, demonstrating a strong background in training, customer relations, and program management.