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Clémence de Riedmatten has a diverse work experience in customer care and customer success roles. Clémence began their career as a Customer Success Manager at HostnFly in July 2020 and worked there until December 2020. In January 2021, they joined Laboratoires Filorga as a Chargée de Service Consommateurs and left in June 2021. Currently, they are working at Matera, where they started as a Customer Success Manager in July 2021 and transitioned to a Customer Care Representative in July 2022.

Clémence de Riedmatten's education history begins in 2013 when they attended Notre Dame du Grandchamp Versailles, where they pursued a Baccalauréat degree in Mercatique. From 2014 to 2016, they then went on to study at the same institution to obtain a BTS MUC degree in Management des Unités Commerciales. In 2018, Clémence began their Master 1 degree at Universidad del Salvador, which they completed in 2019. Lastly, from 2016 to 2020, they attended EM Strasbourg Business School, though the specific degree and field of study are not mentioned.