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Laura Olson is an IT Business Systems Analyst at Match Retail since April 2022, bringing extensive experience in technology project management and support across various roles. Prior positions include ERP Application Technical Support Specialist at 4GL and Retail Operations Analyst at Nicholby's, where responsibilities encompassed project coordination, data analysis, and system troubleshooting. Laura's career at Hallmark Canada spanned nearly three decades, featuring roles such as Retail Business Analyst, where strategic technology projects were managed, and IT Project Leader, overseeing Point of Sale implementations. Laura holds a Bachelor's Degree in Business Technology Management from Ryerson University, a Leadership in Organizations Certificate from the same institution, and a diploma in Computer Programming and Analysis from Seneca Polytechnic.