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Tim Wilfong is an experienced technical writer and editor with a diverse background spanning over two decades in various industries, including financial, healthcare, and industrial sectors. Currently serving as a Technical Writer at MATC Group Inc since July 2020, Tim specializes in creating Standard Operating Procedures, online help/documents, educational courses, and provides editing services. Previous roles include Editor at Copano Bay Books, where Tim edits manuscripts and business proposals while aiding in research, and Release Manager for DMI, managing software releases for US Coast Guard applications. Tim's foundational experience as a Configuration Management Specialist and Senior Technical Writer further highlights expertise in documentation standards and software development processes. Tim holds a Master of Arts from New Mexico State University and dual Bachelor of Arts degrees from the University of Pittsburgh in English Language and Literature, as well as Criminal Justice/Law Enforcement Administration.