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Oscar Sanchez is an experienced professional in retail and customer service, currently serving as a Store Operations Coordinator at Mastermind Toys since October 2014. In this role, Oscar has improved the customer shopping experience through tailored product recommendations and effective promotion advertising, leading to increased sales revenue. As a Corporate CSR, problem-solving skills were applied to resolve customer inquiries and disputes efficiently. Earlier experience as a Sales and Service Associate at Lin Martial Arts included managing front desk operations and fostering strong customer relationships. Oscar is pursuing an Advanced Diploma in Business Administration with a focus on Marketing at Seneca Polytechnic, expected to complete in December 2024.