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Katherine Curtis has a diverse background in account management and customer retention, currently serving as an Account Manager at Masterman's since September 2016. Prior to this role, Katherine worked as a Physical Damage Adjuster at Mapfre, where responsibilities included assessing damages and facilitating claims. Additionally, Katherine gained experience as a Retention Specialist at Philips Lifeline from February 2012 to February 2014, focusing on customer loyalty and service continuity.