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Laura Bugbee is an experienced professional in sales and account management, currently serving as a Senior Lead Development Representative for EMEA at MasterControl since September 2019, where the focus is on quality management solutions for regulated industries. Prior to this role, Laura held various positions including Sales Consultant at MENTOR BUSINESS SYSTEMS LIMITED and Account Manager at Zonal Retail Data Systems, enhancing customer engagement and implementing SaaS products. Laura's background includes significant leadership experience as a Hotel General Manager at Youngs Hotels and Fuller Smith & Turner, overseeing large-scale refurbishments and operational management. Earlier roles also include corporate sales positions at Royal Windsor Racecourse and Racecourse Holdings Trust Limited, where Laura specialized in client development and relationship management. Laura holds A'levels from Chalfonts Community College.