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Ozgur Ay is an experienced professional with a strong background in business operations and technology management, currently serving as Vice President of Business Operations for Real Time Payments at Mastercard. Prior roles include Vice President and Head of Operations at Mastercard Payment Transaction Services Europe, and Director of Self Service Channels and Project Management at Turk Telekom. Additionally, Ozgur has held the position of IT Service and System Operations Director at n11.com and has served in various managerial roles at Garanti BBVA Teknoloji. Ozgur holds a Master's degree in Civil Engineering from Yıldız Teknik Üniversitesi and completed education at TED Ankara Koleji.