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Pam is a Chicagoland native, calling it her home except for the 2 years she lived in New Orleans. Growing up in her family's flower shop, she learned hard work and exceeding customer expectations at an early age. When the opportunity was offered to her at a family friend's local travel agency, Pam jumped at the chance to be a part of the travel industry! Overall she has been working in travel for almost 30 years, including leisure and corporate agencies, American Hawaii Cruises, American Orient Express and Mayflower Tours. Starting as a reservation agent and leisure consultant, she quickly grew her skills and moved into management for each company she has worked for. Prior to joining MAST, Pam has most recently worked in the international shipping and automotive marketing industries. She is excited to be back in the travel industry, where her heart has always been happy!