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Serena Lansing is an accomplished finance professional currently serving as Senior Vice President at Torrington Savings Bank since December 2022. With extensive experience as a Trust Officer at MassMutual Trust Company since April 2015, Serena manages over $230 million, providing personalized administrative and investment services. Prior to this role, Serena held various positions at MassMutual Financial Group from 2002 to 2015, including Business Operations Consultant, where leadership of a cross-functional team resulted in the development of a web-based portal for the sales force. Other roles included Associate Director and Quality Assurance Team Lead, emphasizing team management, operational improvements, and quality assurance methodologies. Serena holds a Bachelor's degree in Business Management from the University of Massachusetts Amherst and an Associate degree in Management from Bay Path University.