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Tony Vickers is a seasoned IT professional with extensive experience in library technology and support, currently serving as the Technology & Marketing Manager at Massillon Public Library Inc. since June 2023. Previous roles include Senior IT Technician at Stark County District Library and Online Community Manager at Hyland, where responsibilities encompassed system maintenance, troubleshooting, and process improvement. Vickers has a robust background in managing library systems, including Cisco infrastructure and various technology services, as well as a commitment to enhancing user experience. Academic qualifications include a Master’s Degree in Information Architecture & Knowledge Management with a focus on User Experience Design from Kent State University and a Bachelor’s Degree in English from The University of Akron.