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John grew up in the Texas Panhandle and graduated from West Texas State University. After college, he entered the U.S. Army and spent eight years working in military personnel and budget offices. He spent several years in the insurance industry as a Claims Underwriter for a Lloyds of London Greenhouse program before going back to school at Clark University in Worcester for a Certificate in Network Engineering. John was a Network Administrator for Eastern Connection in Woburn for six years after which he spent two years working for Deva Systems (a Citrix Consulting firm). MassDevelopment was a client at that time and John personally called on the Boston office every three months before joining the Agency's Information Technology (IT) department full-time where he has maintained software applications since 2007.