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Bilal Shammout has an extensive work experience spanning over 28 years. In 2021, they became the Co-Founder & CEO of Massarat FZCO. From 2018 to 2021, they worked as a Program Manager at AMS International UAE at Microsoft. From 2015 to 2018, they were the Founder and CEO of Affeqtedu Technology Services. From 1997 to 2015, they worked at Microsoft in various roles such as Global Technical Support Center Manager, Global Critical Situation Manager, Technical Account Manager/Partner Technical Account Manager, Partner Technical Lead/Technical Lead, and Technical Support Engineer. From 1996 to 1997, they were a Consultant/Network Administrator at Euronet Inc. From 1995 to 1996, they were a Support Engineer at RhoTech Corp. From 1994 to 1995, they had Independent Contracting experience/Freelance and from 1993 to 1994, they were a Developer at Lida Manufacturing Inc.

Bilal Shammout obtained a Bachelor of Science (BS) in Computer Science from the University of North Carolina at Charlotte, NC USA between 1990 and 1994. Bilal also holds certifications from Amazon Web Services (AWS) such as AWS Data Lab Participant (obtained in December 2022) and AWS Partner: Sales Accreditation (Business) (obtained in July 2022). Additionally, they have certifications from Microsoft such as DAT228x: Developing Big Data Solutions with Azure Machine Learning (obtained in August 2019), DAT256x: Essential Math for Machine Learning: Python Edition (obtained in July 2019), DAT273x: Data Science Research Methods: Python Edition (obtained in July 2019), DAT275x: Principles of Machine Learning: Python Edition (obtained in July 2019), DAT101x: Introduction to Data Science (obtained in June 2019), DAT207x: Analyzing and Visualizing Data with Power BI (obtained in June 2019), DAT208x: Introduction to Python for Data Science (obtained in June 2019), DAT248x: Analytics Storytelling for Impact (obtained in June 2019), DAT249x: Ethics and Law in Data and Analytics (obtained in June 2019), DAT201x: Querying Data with Transact-SQL (obtained in January 2018), and Microsoft Professional Program: Data Science Orientation (obtained in December 2017). Bilal also holds ITIL Foundations, MCSE, and MOF Essentials certifications.