Yahia Ben Hassine has extensive work experience in various roles within the telecommunications industry. Yahia is currently working as the Growth, Partnership & Business Development Director at Mass-Analytics since April 2021.
Prior to their current position, Yahia worked at Ooredoo Kuwait, where they held multiple roles. Yahia served as the Director of Customer Value Management from November 2018 to April 2021, with a focus on digitization, customization, and dynamicity in offering. Yahia also played a key role in transitioning from a human-centric approach to a hybrid paradigm using machine learning. Yahia was previously the Senior Manager of Base Management and CVM Operations from January 2017 to October 2018, overseeing campaign planning, system design, testing, deployment, and monitoring. Yahia also held the position of Manager of Base Management & CVM Operations from March 2016 to December 2016, responsible for campaign planning, deployment, and efficiency improvement.
Before joining Ooredoo Kuwait, Yahia worked at Orange Tunisie as the Head of Customer Intelligence and Base Management Unit from January 2014 to February 2016. Prior to that, they served as an Analyste stratégie marketing from August 2011 to December 2013.
Yahia's experience in the industry began at Tunisiana, where they worked as a VAS Marketing Engineer from January 2011 to October 2011. Yahia also held the role of TELECOM Marketing Analyst from January 2010 to February 2011.
Yahia started their career in an internship role as a TELECOM engineer at SFR from September 2008 to February 2009.
Yahia Ben Hassine has an education background in telecommunications engineering. From 2005 to 2007, they attended Sup'com tunis and obtained a degree in Ingénieur Télécom. Yahia furthered their education at TELECOM ParisTech from 2007 to 2009, earning a degree in Ingénieur TELECOM.
In addition to their formal education, Yahia Ben Hassine has obtained several certifications. In 2016, they received the Big Data Foundations certificate from IBM. Yahia also completed various online courses on Coursera, including Applied Data Science with Python Specialization, Applied Social Network Analysis in Python, Applied Machine Learning in Python, Applied Text Mining in Python, Applied Plotting, Charting & Data Representation in Python, and Introduction to Data Science in Python. These courses were completed between 2018 and 2019. Most recently, in July 2020, they obtained The Fundamentals of Digital Marketing certification from Google Digital Garage. Yahia Ben Hassine also has a CBM Orange Certificate, although specific details regarding its completion are not provided.
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