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John Wu has extensive work experience spanning over three decades. In 1987, they began their career as a Supply Chain Services Consultant at UPS. John then moved on to become a Management Consultant at Pepsi in 1995. In 1996, they became the VP of Operations, Global Sourcing and Logistics Strategy at Metro International, S.A. After this, they worked as VP of Logistics and Operations at Kozmo from 2000 to 2001. From 2001 to 2003, they were the SVP General Manager of Supply Chain, E-Commerce Merchandising, and Global Sourcing at Partsearch Technologies. From 2010 to 2012, they were the COO and Co-founder of PartSimple.com, where they were responsible for providing consumers and businesses access to over 2.5 million replacement part SKU's. In 2012, they became the Executive Vice-President of Operations at Fab.com, where they were responsible for the strategic development of a world class service operation. From 2014 to 2022, they held various positions at Tommy John, including Advisor, President, and COO. In 2022, they became the President of MasonHub.

John Wu attended Brooklyn Technical High School from 1985 to 1988, earning an Associates degree in Aeronautical Engineering. John then attended NYU Stern School of Business from 1988 to 1992, where they earned a BS in Operations and New Venture Management. Additionally, they obtained a certification in Industrial Engineering from UPS.